IMPORTANT SUPPORT INFORMATION

New Website Video Tutorial (Click here to watch now!) Before you begin, watch this five minute Flash video, which covers the following topics: 1) Your Account 2) Quick Search 3) Advanced Search 4) Browsing the Catalog 5) Icons and Actions 6) Projects 7) Themed Playlists and more!

For website questions and system requirements, please refer to the Site Help & System Requirements link on the left or you can access our technical support site online at http://support.killertracks.com. If your question is not answered on this site or on the support site, please send an e-mail to webhelp@killertracks.com and one of our technical support staff will respond as soon as possible.

For assistance with music searches, please call 800.454.5537 during regular business hours (Monday-Friday, 9:00am to 5:30pm PST) and ask to speak with one of our friendly and knowledgeable Music Supervisors. You can also submit your search request to our Music Supervisors via e-mail at musicsearch@killertracks.com.

For hard drive questions, please refer to the Hard Drive Information link on the left.

For a list of frequently asked questions related to production music, music licensing and pricing, please refer to the FAQ link on the left.

For additional contacts, please click here.